Incidents and Accidents

Governance Risk and Compliance software

Sword Achiever Incident Management uniquely enables automated Incident Reporting to be implemented as part of an enterprise-wide Governance Risk and Compliance management software system. Importantly, Sword Achiever Incident Management meets key Health & Safety compliance requirements such as HSE, RIDDOR and OSHA.

There are many legislative, regulatory and best-practice standards affecting organizations today and the number and complexity of these demands is forecast to continue to increase. One important element is compliance to Health and Safety legislation, which is a fundamental requirement now in many countries. The functionality to manage compliance to Health and Safety legislation is included within the Sword Achiever GRC management solution, simplifying the adoption of compliant policies and processes across the organization.

Health and Safety incidents can be a major cause of cost and disruption within the organization and management of these incidents in particular is a key ingredient for adherence to Health and Safety legislation. In addition, there are legislative requirements for formally reporting incidents and the amount of time a company loses because of incidents, so details must be captured and stored in the correct manner.

Because the recording of an incident is often manual, a common problem is that many incidents are not even recorded at all. In addition to the risk of non-compliance, this means that there is a huge hidden cost and risk to the organisation that cannot be corrected.

Specific features and benefits include:

• Electronic logging of incidents in a simple user interface, ensuring that all users have the ability to log incidents with minimum data input
• Drop-down menus and mandatory fields for important information, ensuring that data collection is consistent
• Detailed recording of injury and illness and other relevant data ensuring compliance with regulatory requirements, including:-


• Injuries and illnesses
• Property damage
• Near-miss details
• Witness statements


• Detailed incident investigation ensures that effective corrective and preventive action is documented and managed to completion
• Recording and reporting of time lost due to work related injury and illness ensures compliance to statutory reporting requirements
• An emphasis on root cause investigation, corrective action and incident costing ensures that the organization can be focused on reducing incident numbers
• The large number of pre-defined management reports support appropriate business decision making, based on accurate data detailing the most common and highest costing incidents by types, root cause etc
• Data can be easily exported for use in familiar Excel or third party charting tools

CREATION OF OFFICIAL REPORTS

• Microsoft Word templates can be configured to be automatically populated with incident information, providing a managed, consistent format and layout of reports
• Official reports sent via email are kept and controlled within the system for future reference and auditability

EASE OF USE - FLEXIBLE CONFIGURATION

• Customer configurable incident types, categorization and keywords ensure the system reflects the business needs and that users can find information through an intuitive interface
• Configured default settings for incident allocation and sign-off ensure correct ownership

WORKFLOW AND ESCALATION PROCESSES

• All notifications are sent via email, using existing familiar email systems. This supports fast user acceptance and reduces training requirements
• Incomplete actions can be escalated using a configurable escalation engine, ensuring that all tasks associated with the incident report are monitored to completion

INTEGRATION WITH OTHER MODULES

• Risk Assessment
• Incidents can be associated with completed risk assessments so that incident rates are available when reviewing the risk rating of an existing assessment